Tag Archives | returns

Sales Orders, Invoices and Customer Returns in Dynamics GP

Quickly and accurately processing customer facing documents and transactions helps to maintain good customer relationships. By quickly responding to your customers and initiating appropriate transactions and business processes, you increase the likelihood of successfully completing interactions with your customers. For example, looking at the sales order: If your customer service people can enter the customers’ orders while they’re […]

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Returns Management – Advanced Cross-Ship

The Returns Management module in Dynamics GP handles several different product return scenarios. One of the most useful is the Cross-ship scenario. In a cross-ship scenario, your customer notifies you of a problem, you send out a replacement item immediately, and then receive the returned item at a later point. The Returns Management module ensures that […]

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