Dynamics GP Franchise Retail Video Case Study

Microsoft Dynamics GP franchise retail management solutions are able to unify an organization on to a single solution for financials, customer service, and warehouse and distribution management.  Check out this Dynamics GP Franchise Retail Video Case Study.

“Microsfot Dynamics GP was the system we chose when we made the decision to centralize our warehouse and our distribution system to help us with warehousing and to fulfill the store orders, bill our customers and collect the funds,” said, Craig Cooper, CFO Batteries Plus Bulbs.  “It is the central technology to deliver our value to the stores.”

Founded in 1988 as a small business with single store to resell car batteries, Batteries Plus Bulbs is now one of the nation’s largest and fastest growing battery and light bulb retailers with more than 600 locations across the U.S. The Hartland, Wisconsin based company has relied on Microsoft Dynamics GP as the ERP “backbone” of its operations throughout this tremendous growth, and has expanded its use beyond financials, operations and inventory management to include empowering call center workers with real-time customer information. Batteries Plus Bulbs is also using the field service module in Microsoft Dynamics GP to help rapidly start a new line of business around device repair.

“Everything comes into and out of Dynamics GP. That’s the system that’s always keeping the most accurate account of what our operations are doing and how we’re doing them,” said Dan Dugan, director of application services, Batteries Plus Bulbs.”

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