When automobile manufacturers started using automated robotic arms, workers were worried that factories were giving human jobs away to robots. And they were right to be worried. The same situation occurred about ten years ago when self-checkout was introduced at retail stores. But are we really giving jobs away to robots, or are we changing the way we work?
That’s what Jacob Morgan claims in a recent article at cloudave.com. Morgan argues that humans are not drones, they are innovators and collaborators. So, they were therefore never intended to perform drone-like tasks. In this sense he is saying that we started off taking jobs away from robots, before robots existed. Confused? Well, maybe the way he frames the argument is a bit of a stretch, but the core of his argument stands the test of logic. Changing the way we work and the way we think about what it means to work is inevitable as automation increases.
That isn’t to say that cloud technologies like ERP on-demand don’t have disruptive effects to the market, but disruption is necessary for progress. Does adopting a cloud solution mean that there is no need for a CIO? Not even close. It just means the CIO’s job description might change a little more toward that of innovator. This is a drum that cloud experts love to drum and for good reason. It’s exciting.
Hosting enterprise software in the cloud might mean that SMBs have a leaner IT department, but it might also change the job description of the IT staff. There is so much new technology, new collaboration tools and new ways to innovate that organizations are going to need sharp technical minds to spearhead new opportunities. Companies that aren’t able to innovate and leverage new technologies are going to have trouble competing, and this is how cloud computing is changing the way we work.