What Does ERP On-demand Mean?

“On-demand” in regards to ERP systems has different meanings.

To me it applies to the acquisition, deployment, setup, and use of the system.  Further, “On-demand” should be seen from the perspective of the end user.

This is how the concept plays out, from the end user’s perspective:

Acquisition

  • I like the product
  • I like the pricing
  • I like the service provider
  • I’ll get it

Deployment

  • I can get access to the system now, right after I decided I wanted it

Setup

  • I can set this up myself
  • I can use pre-defined templates to help me get it done
  • I can get helpful documentation as soon as I need it
  • I can easily get help as soon as I need it

Use

  • As soon as I set it up, I can use it, and other people in my business can use it
  • I can use it here, or I can use it there, and I can use it anywhere

That is “On-demand“!

On the other hand:

  • If the end user has to endure a tired out sales process
  • If the end user does not know the full solution cost upfront
  • If the end user has to wait to get access to the new system
  • If the end user has to wait for someone else to setup the new system
  • If the end user has to wait to use the system

That is not “On-demand”.

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